Orbital

Troubleshooting audio issues

By The Orbital Team If you others are unable to hear you… Are you muted? Ensure that your microphone is unmuted. The microphone icon at the bottom left of the galaxy will be purple when unmuted. Ensure that your microphone is unmuted. The microphone icon at the bottom left of the galaxy will be purple when unmuted. Do you have speakers or headphones in? Check you audio settings in the lobby (the screen before you enter your galaxy) to ensure that you’re connected to the right audio settings. Check you audio settings in the lobby (the screen before you enter your galaxy) to ensure that you’re connected to the right audio settings. Are you on a VPN? If so, you may not be able to connect to our audio servers. If you are unable to hear others… Are you close to others? Make sure that they’re in your audible area. See “How can I know who can hear me?” for more information. Are you on a VPN? If so, you may not be able to connect to our audio servers. Also see… How do I control my audio and microphone? Why does my audio sometimes cut off in Chrome?
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